The role of technical support is to help customers in solving their problems arising while using Ad Nr. 68818 (Work, employment in Germany ), Germany

Category: Working on the Internet without investing money
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Region: Germany
Author: Polina Elizarova / Russia
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Publication: 07.06.2021
Status: 13.09.2021
Ad text in English:

The role of technical support is to help customers in solving their problems arising while using Yandex services.

The main responsibilities of a Support Service Specialist:
- Respond to user e- mails
- Respond in chats
- Respond to phone calls ( in some cases, to resolve the client's issue you need to contact client yourself )

Requirements
- Effectively communicates in German, both written and verbally
- University Degree/ incomplete higher education (IT or related area preferred)
- English level – Intermediate and higher
- Experienced computer user
- laptop or desktop computer and headset
- connected cable high- speed Internet
- Russian language skills are a plus

Our ideal candidate:
- is able to solve a range of tasks independently
- is accurate, diligent, responsible
- is ready for intensive training
- has analytical mind
- active, sociable and empathic
- loves people

Ad text in other languages:
Name, Company: Polina Elizarova
Email: p.elizarovaancor. ru
Phone number: +7(917)831-56-27
Mobile phone number: +7 (495) 926-41-00 доб. 1675
Fax:
Website:
VoIP:
Address: г. Москва, Бульвар Энтузиастов, 2
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